Tax helpline launched to support people affected by flooding
HM Revenue and Customs (HMRC) has today launched a new telephone helpline for anyone affected by the recent floods.
HM Revenue and Customs (HMRC) has today launched a new telephone helpline for anyone affected by the recent floods.
The helpline will enable anyone affected to get fast, practical help and advice on a wide range of tax problems they may be facing.
HMRC will also:
- agree instalment arrangements where taxpayers are unable to pay as a result of the floods;
- agree a practical approach when individuals and businesses have lost vital records to the floods;
- suspend debt collection proceedings for those affected by the floods;
- cancel penalties when the taxpayer has missed statutory deadlines.
The helpline is in addition to other HMRC telephone contact numbers.
The helpline is: 0800 904 7900.
Opening hours are Monday to Friday, 8.00 am to 8.00 pm; Saturday and Sunday, 8.00 am to 4.00 pm, excluding bank holidays.

