Click to contact us or call 02476 353537

New Holland grows its Goodwill Department

new_holland

Paul_Alcock_NH
New Holland has recruited a new member to its after sales team with the appointment of Paul Alcock. Paul took up his new post in time to join his colleagues at this years Cereals event, in Royston, Cambridgeshire.

Paul, who has extensive experience in the agricultural sector having worked previously for Massey Ferguson, will be responsible for Wales and Northern Ireland.

As part of New Hollands After Sales department, Paul will work closely with After Sales Commercial Manager, Rob Alker, ensuring that the network of New Holland dealers are all well equipped, well trained, motivated and geared up to provide the best possible after sales support for their customers.

Rob says: Paul brings a wealth of enthusiasm and experience to the after sales team. I was immediately impressed not only with Pauls industry credentials, but more importantly he understands how the development of goodwill generates customer satisfaction – an absolutely essential business tool for New Holland.

New Holland stops at nothing to keep the customer moving – this promise requires a real and lasting commitment to ensure that when customers have a problem, it can be efficiently and satisfactorily resolved. The job doesnt end once the tractor is sold. We aim to make it the start of a lifelong relationship with the customer.

Paul concludes: This was an opportunity too good to miss! New Holland has an enviable reputation within the farming community and Im relishing the chance to work with some of the leading professionals in the industry. I already know a great many of the dealers and customers in my area and Im looking forward to working with them and others in the future.

New Holland Agriculture’s reputation is built on the success of our customers, cash crop producers, livestock farmers, contractors, vineyards, or groundscare professionals. They can count on the widest offering of innovative products and services: a full line of equipment, from tractors to harvesting, material handling equipment, complemented by tailored financial services from a specialist in agriculture.  A highly professional global dealer network and New Hollands commitment to excellence guarantees the ultimate customer experience for every customer. For more information on New Holland visit www.newholland.com

Leave a Reply

Your email address will not be published. Required fields are marked *

https://www.farmingmonthly.co.uk/contact/A great opportunity to promote your business to our dedicated readership of farmers, landowners, estate managers and associated agricultural professionals.
Contact us today on 02476 353537 and let's work together to drive your business forward.